Terms of Service

You must be at least eighteen years of age and able to form a binding contract to submit a consultation request or engage our services. If you are acting on behalf of a company, organization, planner or another individual, you represent that you are authorized to bind that party to these Terms and to any resulting floral services agreement.

Blooms provides full-service event floral design, which may include bouquets and personal flowers, centerpieces, tablescape florals, floral runners, arches, ceremony installations, hanging and suspended installations, fresh floral walls, statement arrangements, and complete event floral environments for weddings, celebrations, proposals, memorials, corporate events, private events and other special occasions.

We do not provide event planning, coordination, rentals, catering, staffing or venue services unless expressly stated in a signed agreement. Every event is individually designed and custom quoted.

Consultations are complimentary, approximately one hour, and conducted by phone or video. Submitting the scheduling form is a request, not a confirmed appointment; an appointment is confirmed only when we reply confirming the date and time. Consultation availability is limited and may change.

After scheduling, you will receive a brief event questionnaire by email. Completing the questionnaire before the consultation helps us prepare. Following the consultation, a custom floral proposal is generally emailed within forty-eight hours.

A proposal is an offer, not a reservation. It reflects estimated pricing based on the information you provide and market conditions at the time of issuance, is valid for the period stated in the proposal (and if no period is stated, for fourteen days), and is subject to revision or withdrawal until a floral services agreement is executed and the initial payment is received. Changes to guest count, design scope, venue, timeline or product availability may change pricing.

Clients who would like additional visual development may request a customized floral design mock-up following their consultation. A one hundred dollar ($100) nonrefundable design deposit is required before visual design development begins. The deposit compensates design time and is not refundable whether or not you proceed to booking. Where a booking follows, application of the deposit toward the event balance is at our discretion and only if stated in writing.

Event dates are reserved only upon execution of the floral services agreement and receipt of the required fifty percent (50%) initial payment. Until both occur, your date remains available to other clients.

The remaining balance is due fourteen (14) days prior to scheduled event installation or delivery. We may decline to install or deliver, and may treat the engagement as cancelled by the client, if the balance is not received when due. Accepted payment methods, taxes, delivery, installation, labor, strike and travel fees are stated in the agreement or proposal. Amounts not paid when due may accrue interest at one and one-half percent (1.5%) per month or the maximum permitted by law, whichever is less, plus reasonable costs of collection.

All initial payments and design deposits are nonrefundable, as they reserve your date, decline other work and fund design and sourcing activity that begins immediately.

Cancellation by the client within thirty (30) days of the event does not relieve the obligation to pay the full contract amount, because product has typically been ordered and labor scheduled. Cancellation between thirty-one (31) and ninety (90) days before the event obligates the client for amounts already incurred plus the nonrefundable initial payment.

Postponement requests are accommodated where our calendar permits, subject to a re-scheduling adjustment and re-pricing for the new date; we cannot guarantee availability for a postponed date. Design changes requested within fourteen (14) days of the event may be declined or may incur additional charges.

Flowers are perishable natural products. Availability, stem length, size, form and color vary by season, grower, market and weather, and no two arrangements are identical.

We reserve the right to substitute flowers, foliage, hard goods and materials of equal or greater value and of comparable style, color palette and overall effect where our preferred product is unavailable or fails to meet our quality standards. Photographs, mood boards and mock-ups illustrate design direction and are not a guarantee of exact replication. Substitution is not a defect and does not entitle the client to a refund.

The client is responsible for providing accurate event details; securing venue approval for all installations, rigging, hanging elements, open flame and any structural or decorative attachment; obtaining any required permits; ensuring timely and adequate site access, parking, loading, power, climate control and setup time; and communicating venue rules and restrictions to us in advance.

We are not responsible for delays, additional charges, reduced scope or inability to perform caused by inaccurate information, denied venue access, restricted setup windows, venue rule changes, or unsafe conditions. Additional fees may apply where conditions differ materially from those represented.

Outdoor and unconditioned environments present risk to fresh florals, including heat, cold, wind, rain, direct sun and humidity. The client accepts that risk. We may recommend protective measures or a weather contingency; the client is responsible for adopting a contingency plan. We are not liable for wilting, discoloration, drooping, displacement or damage occurring after installation or delivery is complete.

Once florals are delivered, installed and accepted, care, handling, security and supervision are the client's responsibility. The client is responsible for loss of or damage to any rented vessels, structures, hardware or props, at replacement value.

Unless the proposal states that an item is sold to the client, all vases, containers, stands, arches, structures, hardware, candles and props remain our property and must be returned in the condition provided. Where a strike or breakdown service is included, we will retrieve items at the agreed time; if access is not available at that time, the client is responsible for return or replacement cost.

All designs, sketches, mock-ups, proposals, color studies, written descriptions, photographs and website content are our intellectual property and are provided for the client's personal use in connection with the event only. They may not be reproduced, distributed, resold, or provided to another florist or vendor for execution without our written permission.

Unless the client requests otherwise in writing before the event, we may photograph our work and use those images in our portfolio, website and social media, and may credit venues and vendors. We will not use images in a manner intended to identify guests by name without permission. This website's logo, marks, text and images may not be copied, scraped, framed or used for training or commercial purposes without written consent.

Flowers, foliage and floral materials may cause allergic reactions and some are toxic if ingested by people or animals. Certain designs incorporate candles, water, wire, glass or elevated structures. The client is responsible for informing guests, keeping arrangements out of reach of children and pets, and complying with venue fire and safety rules. We disclaim liability for allergic reaction, ingestion, injury or property damage arising from the presence or handling of florals after delivery or installation.

We are not liable for failure or delay in performance caused by events beyond our reasonable control, including acts of God, severe weather, wildfire, flood, earthquake, power failure, epidemic or pandemic, government order, civil unrest, labor disruption, transportation failure, crop failure, supplier or grower shortage, accident, illness or injury. In such cases we will use reasonable efforts to send a qualified substitute designer or to reschedule; amounts already incurred remain payable, and remedies are limited as set out in these Terms.

If you are dissatisfied with any element of the floral installation, you must notify us in writing within twenty-four (24) hours of the event so we may evaluate the concern while documentation is available. Our maximum liability for any claim arising out of or relating to our services, whether in contract, tort or otherwise, shall not exceed the total amount actually paid by the client to us for the event giving rise to the claim.

To the fullest extent permitted by law, we are not liable for indirect, incidental, special, consequential, exemplary or punitive damages, including lost profits, emotional distress, loss of enjoyment, or costs of substitute services.

This website and its content are provided “as is” and “as available,” without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy or uninterrupted availability. Nothing on this website constitutes a binding offer, a guarantee of availability, or a fixed price.

You agree to indemnify, defend and hold harmless Blooms by Michael Taylor, Michael Landeros, and our contractors, employees and agents from and against any claims, liabilities, damages, losses and expenses, including reasonable attorneys' fees, arising out of or related to your breach of these Terms, your violation of law or third-party rights, inaccurate information you provide, venue restrictions or approvals you failed to secure, or the conduct of your guests or other vendors.

You agree not to use this website to transmit unlawful, harassing, defamatory, infringing or fraudulent content; to submit false booking inquiries; to attempt unauthorized access to our systems or data; to introduce malicious code; to scrape or harvest content or contact information by automated means; or to interfere with the operation, security or integrity of the site. We may restrict access at our discretion.

These Terms and any dispute arising out of them or our services are governed by the laws of the State of California, without regard to conflict-of-laws principles. The parties agree to first attempt in good faith to resolve any dispute through direct discussion, and then through mediation in Central California, with mediation costs shared equally.

If mediation does not resolve the dispute, the parties consent to the exclusive jurisdiction and venue of the state and federal courts located in Central California. Each party waives any objection to that venue. Claims must be brought in an individual capacity and not as a plaintiff or class member in any purported class or representative proceeding. The prevailing party in any action to enforce these Terms is entitled to recover reasonable attorneys' fees and costs.

These Terms, together with any executed floral services agreement, accepted proposal and our Privacy Policy, constitute the entire agreement between the parties regarding their subject matter and supersede prior discussions. If any provision is held unenforceable, the remaining provisions remain in full force and the unenforceable provision will be modified to the minimum extent necessary to be enforceable. No waiver of any breach is a waiver of any other breach. You may not assign your rights without our written consent; we may assign in connection with a transfer of the business. Sections relating to payment, intellectual property, disclaimers, limitation of liability, indemnification and dispute resolution survive termination. Nothing in these Terms creates a partnership, joint venture or employment relationship. We are an independent contractor.

We may revise these Terms at any time by posting an updated version on this page with a new “last updated” date. Revisions apply prospectively to website use and to inquiries and engagements made after the effective date. The terms in effect at the time a floral services agreement is executed govern that engagement.